Refund policy
Return Policy:
Clothes must be unworn, unwashed, undamaged, in and their original condition within 7 days of purchase or shipped date.
All accessories including hair pieces, jewelry, belts, are final sale.
All items bought with a discount code are final sale.
Clothes may be returned for a STORE CREDIT only.
Online Return Policy:
Email Carlyscompany@gmail.com and expect an email response within 24 hours.
Pack the item in a box or padded mailer.
The shipping fee is not refundable. A STORE CREDIT will be given.
Exchanges:
Can exchange an item for a different size or color only if the item is in the original condition.
To exchange online email Carlyscompany@gmail.com
Sale items: All sale items are final sale.
Clothes must be unworn, unwashed, undamaged, in and their original condition within 7 days of purchase or shipped date.
All accessories including hair pieces, jewelry, belts, are final sale.
All items bought with a discount code are final sale.
Clothes may be returned for a STORE CREDIT only.
Online Return Policy:
Email Carlyscompany@gmail.com and expect an email response within 24 hours.
Pack the item in a box or padded mailer.
The shipping fee is not refundable. A STORE CREDIT will be given.
Exchanges:
Can exchange an item for a different size or color only if the item is in the original condition.
To exchange online email Carlyscompany@gmail.com
Sale items: All sale items are final sale.